FAQ

CUSTOMER SATISFACTION: We stand behind our product and offer a FULL 30-Day WARRANTY on all items from DATE OF PURCHASE. If you are experiencing any issues with your item please contact us within 7 days of receipt so that we can help troubleshoot your issue. We are always here to help given a chance. Please allow us to help prior to leaving any feedback.

RETURNS RMA: A return merchandise authorization # (RMA #) will be issued for ALL returns. Please do not send back any items w/o an RMA#. Customer is responsible for all return shipping costs unless the item arrives DOA or DAMAGED. Once the item is received back to our warehouse a technician will verify if defective. Please allow 72 hours (longer during Holiday seasons) for this process. Once verified as defective a Replacement or Refund of the SAME item will be issued free of cost to the customer. If item is returned free of defect and in working condition, customer is then responsible to have item shipped back to them or pay a 15% restocking fee. ALL returns must be shipped back within 10 days of receiving RMA# and must be in original packaging with any and all accessories included with return including all original Packaging.

BUYERS REMORSE: If you have purchased an item that has NOT been opened and would like to return it, you may do so for a full refund. If an item has been opened but not USED and you would like to return it, a refund minus a 15% restocking fee will be deducted from the refund since the item has been opened and can no longer be sold as new. Please note that we DO NOT take back USED items for any reason. *Please make sure to read the listing carefully and research the item prior to purchase.

RETURNED ITEM: In the event an item you have purchased is returned to us for any of the following reasons: (e.g. refused, undeliverable, incorrect address, unclaimed, etc.) the item can be reshipped at the Buyers expense or refunded less a 15% restocking fee.

Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

Be at least 18 years of age or older.

* You the buyer is at least 18 years of age or older. 
* You the buyer understands that it is fully your responsibility to check the state and local laws for this product
* By purchasing this item you the buyer has checked your state and local laws. 
* You the buyer understands that these product can cause serious injury if misused.
* You the buyer agrees that you and everyone around you will use safety glasses when operating this product.
* You the buyer understands that removal of the ORANGE BLAZE TIP is a federal law violation and you will not remove the ORANGE BLAZE TIP.

Airsoft Shipping Restrictions: Due to local and state regulations, we are unable to ship this item to DE, IL, MI, MN, ND, NJ, NY, RI, VA, VI, Stratford CT, Cincinnati OH, Philadelphia PA, Johnson City TN, and Washington DC.

BY MAKING A PURCHASE, YOU (THE BUYER) AGREE THAT YOU HAVE READ AND AGREE TO ALL TERMS AND CONDITIONS EXCLUDING THE SELLER FROM ANY LIABILITY OR LEGAL ACTIONS FOR WHAT YOU DO WITH YOUR PURCHASE